The redundancy process allows employers to dismiss employees when their roles are no longer necessary. However, it’s not a decision to take lightly, as strict legal criteria must be followed to ensure fairness and compliance with employment law. Employers who fail to adhere to these standards risk facing legal challenges and potential unfair dismissal claims.
In this article, we explore when employers can make employees redundant and the essential steps involved. We set out key considerations employers must keep in mind, as well as the potential consequences of failing to meet their legal obligations.
We hope you enjoy this latest employment law insight! Before you proceed, why not sign up for our newsletter? Here at the Employment Law Review, we publish regular updates from the sector and subscribing is the only way to remain informed. To get started, hit the button above and fill out the form.
Understanding Redundancy: When is it Allowed?
Making an employee redundant can be considered a fair and justifiable reason for dismissal under UK employment law. That said, employers must ensure redundancy is genuinely necessary and that they follow a fair and transparent process throughout. Failing to do so can expose them to significant legal risks.
Employers may also initiate a redundancy process when an employee’s role is no longer required. This might arise because of company downsizing, technological advancements that reduce the need for certain roles, or business restructuring. Redundancy may also occur if a company is closing down or ceasing to operate, leaving certain roles or departments obsolete. In any event, the redundancy must be genuine and not used as an excuse to dismiss an employee unfairly.
READ: The Archbishop Resigns Following Church Scandal: Crucial Duty of Care Lessons For Employers
The Redundancy Process: Steps to Consider
Although the process of making someone redundant can vary between employers, several key steps should be followed:
Like what you're reading? Don't forget to subscribe to our bi-weekly newsletter!
- First, the employer should assess the need for a redundancy process and determine if there’s a genuine reason. Economic factors or changes within a business could legitimise the process.
- Then, a redundancy consultation should be initiated, where the employer informs and consults those affected. At this stage, the employer should give the workforce an opportunity to provide feedback and explore alternatives. When selecting employees for redundancy, fair, non-discriminatory criteria must be applied.
- Once the selection is complete, employees chosen must be provided with their redundancy notice and pay entitlements. They should also be given time to consider their options and appeal the decision.
- Finally, following the process’ completion, employers should offer assistance, such as career counselling or job-search support, to those affected.
If an employer looks at the redundancy process, several forms could be pursued, including:
- Compulsory Redundancy: Where employees are selected based on objective criteria.
- Voluntary Redundancy: When employees leave voluntarily in exchange for an enhanced exit package.
- Collective Redundancy: Where 20 or more redundancies are proposed within 90 days and a collective redundancy consultation with trade unions or employee representatives is required.
Who Gets Made Redundant First?
When making an employee redundant, employers must use fair, objective criteria that avoid discrimination under the Equality Act 2010. Such criteria could comprise skills, performance, service length and attendance records. Those who least meet the criteria will likely be made redundant first.
Ensuring Fairness and Compliance in the Redundancy Process
While making someone redundant can be a fair reason for dismissal, the rationale must be genuine and the redundancy process fair. If the employer neglects either of these elements, they could face legal consequences. As such, employers must carefully consider several factors, including:
The Need for Redundancy
Making an employee redundant requires more than just an employer’s desire to dismiss them. Employers must have a legitimate business reason and cannot use redundancy as a cloak to hide an unfair dismissal. With this in mind, employers must thoroughly document their genuine need for redundancy to effectively justify their decision, if challenged by an employee later.
The Redundancy Consultation Process
A consultation allows employers to explain their redundancy decision, explore potential alternatives, and address employee concerns. Depending on the redundancy process, this may involve individual or collective consultations.
It’s critical to understand that consultations aren’t optional but a legal requirement. Moreover, if the consultation is for a collective, specific timing requirements must be adhered to. For 20-99 redundancies, the consultation must begin at least 30 days before they have been finalised. If there are 100 or more, this timeframe extends to a minimum of 45 days.
During consultations, employers must listen to employee feedback and suggestions. This could include proposals that reduce the number of individuals affected or mitigate the need for redundancy. While employers don’t have to accept such suggestions, they must be able to demonstrate that they did genuinely consider them.
The Selection Criteria
Failing to follow a fair process can render a dismissal unfair even when employers have a legitimate need for redundancy. A key element of fairness is ensuring the selection criteria are transparent and non-discriminatory.
To minimise the risk of discrimination, avoiding subjective criteria, such as an individual’s personality, is critical. Instead, employers should focus on objective factors like service length, skills, performance, and attendance records.
However, while these factors can support a transparent process, their potential impact must be carefully evaluated. For instance, using attendance as a criterion may seem fair but could disproportionately disadvantage certain groups, such as employees who have taken sick leave due to disability or maternity leave. This could result in a breach of employment law.
To mitigate such risks, employers should regularly review their selection criteria to ensure they remain fair, non-discriminatory, and consistently applied.
Alternatives to Redundancy
Another essential element of the redundancy process is ensuring that any alternatives have been considered. This includes determining whether the need for redundancy can be reduced or eliminated entirely. Some possible alternatives include redeployment, reduced working hours and temporary layoffs.
Employers must be able to demonstrate that they have fully explored these alternatives. If alternatives are available and not considered, it could be argued that the redundancy was unnecessary and the process unfair.
Employee Support
When making someone redundant, offering support to those affected is essential from a legal and ethical standpoint. Employers could provide career counselling, training to develop new skills and boost employability, time off for job searching, and enhanced redundancy packages to improve financial stability post-employment.
Employers who provide this support demonstrate empathy for employees, which can reduce the likelihood of conflict and foster goodwill. It also ensures the redundancy process is seen as fair and compassionate.
Legal Compliance
In addition to having a genuine reason and conducting a fair process, employers must ensure they provide the correct redundancy notice and pay. Failure to do so can result in significant legal consequences. As such, employers should familiarise themselves with their legal obligations and consider seeking legal advice or consulting an HR professional if they’re unsure.
Redundancy Process: Key Changes in 2024
In 2024, significant changes to redundancy laws to strengthen employee rights have been introduced, with additional reforms still to take effect. For starters, since 6 April this year, the weekly cap for calculating statutory redundancy pay rose from £643 to £700. As a result, the maximum payment an employee can receive is now £21,000, up from £19,290.

What’s more, redundancy protection was significantly expanded on 6 April. Previously, this protection applied only to employees during their maternity, adoption, or shared parental leave. Now, it also extends to pregnant employees and those returning from maternity leave, adoption leave, or at least six weeks of shared parental leave. Typically, the protection period lasts until 18 months after the child’s birth or adoption placement.
Finally, although not yet in effect, the Employment Rights Bill 2024 proposes removing the “one establishment” rule for collective redundancy consultations. Essentially, this would require employers to aggregate proposed dismissals across their entire workforce, rather than just within a specific workplace, to determine if the 20+ employee threshold for collective consultation is met.
It’s important to note that while the above represents the key changes for 2024, employment law is constantly evolving, and adjustments in related areas may indirectly impact employee rights. Consequently, employers must remain informed about their legal obligations and seek appropriate advice if necessary to ensure compliance during the redundancy process.
The Consequences of an Unfair Redundancy Process
Failing to follow a fair redundancy process can have serious consequences for employers. Employees who believe they were made redundant unfairly may bring claims to an employment tribunal. Common repercussions include:
- Unfair Dismissal Claims: Employers who dismiss an employee without a genuine reason or fail to follow a fair process may face unfair dismissal claims. If proven, they could be required to pay a basic award, equivalent to statutory redundancy pay, as well as a compensatory award to address the employee’s financial losses.
- Discrimination Claims: Should the process be linked to protected characteristics, the employer could also face discrimination claims. If the employee succeeds with this claim, the employer may be obligated to pay additional compensation for injury to feelings.
- Protective Awards: For collective redundancies, failure to consult appropriately can result in a protective award of up to 90 days’ pay per affected employee.
Yet, the above aren’t the only consequences a perpetrating employer may endure. While defending claims, significant legal expenses could accumulate, and if fundamental contract breaches are found, they could invalidate post-employment restrictions. Moreover, the mishandling of a redundancy process could impact the remaining staff’s morale and harm the company’s reputation.
What Happens if an Employer Fails to Consult During Redundancy?
As you probably guessed, just like with the rest of the redundancy process, this spells trouble. Failing to consult properly during redundancy is not only a breach of the ACAS guidelines but employment law itself. As such, employers guilty of such an offence would likely face employment tribunal claims and be ordered to pay compensation.
Ultimately, failure to provide a genuine reason for redundancy or follow a fair process will likely land employers in court. Even if it doesn’t, they will probably have to provide a settlement to avoid legal action. To mitigate these risks, employers must ensure their redundancy procedures fully comply with their legal obligations.
READ: False Sexual Harassment Allegations Lead to Unfair Dismissal: What Can Employers Learn?
This includes adhering to proper consultation procedures, following ACAS guidelines, and providing clear, fair reasons for redundancy decisions. By doing so, employers can significantly reduce the likelihood of costly claims and foster a compliant, positive workplace environment.
Thank you for reading our latest employment insight! Before you go, make sure to subscribe to our newsletter. It’s the only way to stay informed about all things employment, and you won’t want to miss what we have in store. Click the button at the top to sign up today.

